Terms & Conditions

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Terms & Conditions

By.Two.N – T&C, ToU and Policy

Our website address is: https://bytwon.com.my | https://bytwon.com

Effective Date: January  1, 2019.

This is By.two.N – Terms & Conditions, Terms of Use and Privacy Center seeks to provide information about guidelines for user(s) (you) to use our eCommerce website; and By.Two.N commitment to privacy and to preserving the trust that our customers, visitors and others place in us.

Acceptance of Terms

Please read these Universal Terms of Use (“TOU”) carefully as they govern your access and use of this website (“Site”) and the products and services provided herein (“Products” and/or “Services”). These TOU are in addition to (not in lieu of) any specific terms and policies that apply to the Products or Services you purchase or access through the Site, which terms and policies are incorporated herein by reference. The TOU and specific terms and policies referenced herein are collectively the “Agreement”.
As used herein, “By.Two.N”, “we”, “us”, “our” or “ours” refers to https://bytwon.com.my & https://bytwon.com and its affiliates. “Customer”, “Account Holder”, “you”, “your” or “yours” refers to the customer accessing this Site and purchasing and using the Products or Services together with any company or other business entity you are representing, if any.

We reserve the right to make changes to the Site, the Products or Services and these TOU at any time without prior notice to you. You should therefore review these TOU each time you access this Site to keep apprised of these changes.

 Our Terms & Policies

  • 1. REFUND POLICY

Deposits are non refundable if you change your mind & also non transferable to another item. @by.two.n can only refund if your item is out of stock / damage during shipment from AUS to MAS & while in our care.

  • 2. PAYMENT
Order(s) without the required payment will not be entertained.
PREORDER: Min 50% deposit.
READYSTOCK: Full payment
Payment via bank in – ONLINE/CDM only & BEFORE home delivery/post/self collect.
CASH NOT ACCEPTED!
Payment must be settled MIN 3 DAYS before home delivery/post/self collect.
Please use IBFT – INSTANT TRANSFER. IBG NOT ACCEPTED!
 
  • 3. LOCAL POSTAGE (sm/ss)
Arrangement will start min 1 weeks once shipment arrived. Do also take note your parcel will be posted out 1 week upon receiving full payment.
P/S: Please be patient if you opt for postage. Postage may took some time as we need to carefully wrap & pack each items. Please take note also that we’ll post in stages; batch by batch, according to payment list. Alternatively, we highly recommended you to opt for self pick up.
 
  • 4. SELF PICK UP
Location: BSP10, Bandar Saujana Putra
Kindly reconfirm date & time (when & where) min 3 days earlier. No last minute arrangement. Please also let us know ahead of time if you are on the way & need to cancel/reschedule.
 
  • 5. HOME DELIVERY
Runner will charge based on distance (bulky item extra charge) regardless of quantity.
Kindly settle balance & reconfirm date & time (when & where) min 3 days earlier. No last minute arrangement.
 
Pls take note for delivery to condo/apartment/hotel/office (any mid/high-rise building), runner will deliver till building lobby only.
 
  • 6. ITEMS DISTRIBUTION
FINALIZED your option either to post/home delivery/self pick up (bandar saujana putra@alam budiman). This is very important to minimize delay in delivering your orders. Any changes afterwards won’t be entertained.
 
  • 7. SHIPMENT SCHEDULE 
ETA is Estimated Time of Arrival which is the time when the ship arrives at Port Klang. This doesn’t include custom check which will take around 4-14 days. Be informed that we have no control over shipping schedule and custom check. Please be patient and fully understood the concept of preorder (i.e if your order is batch eta December, please don’t push us with expectation your item can arrive in November)
 
  • 8. PREORDER PURCHASE
Please settle balance within 3 weeks after we’ve notify customer to make the payment. We reserve the right to “LELONG” your item if no response received @ M.I.A (no refund!)
 
  • 9. READYSTOCK PURCHASE
We favor “first pay first served” for customers, which means customer who made the very first payment, shall have the entitlement of purchase for ready stock items. No booking without full payment.
 
  • 10. STOCK AVAILABILITY
While By Two N makes every attempt to ensure that the online store reflects the true availability of stock, sometimes an item shown to be available online may be out of stock. If an item you ordered is out of stock we will notify you as soon as possible and, based on your preference, either cancel and refund that particular item or your entire order.

 

 
Kindly read through our terms & conditions #TnCByTwoN
If agreeable to the T&C above, kindly make your transfer to:
 
Maybank
562272614443
Nurul Atiqah Mat Ayus
 
  • Please put our email as “3rd party email address”
  • Email: by.two.n@gmail.com
  • Forward to us proof of payment (screenshot of receipt only)
  • Once transfer done, forward your details:
  1. OPTION: post/home delivery/self pick up
  2. FULL NAME
  3. PHONE NO
  4. ADDRESS

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